This document sets forth the Critical System Technologies Inc. Online Privacy Policy (the “Privacy Policy”) for this Web site, http://crisystec.com (the “Site”) and Crisystec Sentry software. If you have objections to the Privacy Policy, you should not access or use this Site or Crisystec Sentry software.
Critical System Technologies Inc. respects your privacy
Critical System Technologies Inc. values the trust you place in us by using
our products and by doing business with us. If you have any concerns about our
privacy policy or the manner in which we protect your privacy, please contact
us immediately at support@crisystec.com
We only collect personal information from you when necessary. For example, we
collect billing and personal information necessary to sell you software from
our Site. To provide effective technical support in an efficient manner, we
ask for contact information allowing us to research the problem and respond.
Information that you provide to us in the course of resolving technical issues
is never shared with anyone outside of Critical System Technologies Inc. and
is only used internally to improve our products and refine our future product
plans. We give you the opportunity to sign up to receive specific e-mail notifications
for which you must provide your e-mail address and reply to an opt-in confirmation
request. The e-mail addresses and corresponding announcements you asked to receive
are never shared with anyone outside of Critical System Technologies Inc.
Entities collecting personal information
Personal information on this Site is collected by Critical System Technologies
Inc.. The address of Critical Systems Technologies Inc. is 1133 Broadway, Suite
706 New York, NY 10010, USA.
Collection of personal information
As a visitor to this Site, you can engage in many activities without providing
any personal information. In connection with other activities, such as subscribing
to periodic mailings offered on the Site or registering software, Critical System
Technologies Inc. may ask you to provide certain information about yourself
by filling out and submitting an online form. It is completely optional for
you to engage in these activities. If you select to engage in these activities,
however, Critical System Technologies Inc. may ask that you provide us personal
information, such as your first and last name, mailing address (including ZIP
code), e-mail address, employer, job title and department, telephone and facsimile
numbers, and other personal information. When ordering products or services
on the Site, you may be asked to provide a credit card number. Depending upon
the activity, some of the information that we ask you to provide is identified
as mandatory and some as voluntary. If you do not provide the mandatory data
with respect to a particular activity, you will not be able to engage in that
activity.
When you use the Site, Critical System Technologies Inc. may also collect certain
technical and routing information about your computer to facilitate your use
of the Site and its services. For example, we may log environmental variables,
such as browser type, operating system, CPU speed, and the Internet Protocol
(“IP”) address of your computer. We use these environmental variables
to facilitate and track your use of the Site and its services. Critical System
Technologies Inc. also uses such environmental variables to measure traffic
patterns on the Site and to refine the Site to provide the best possible user
experience. Without expressly informing you in each particular circumstance,
we do not match such information with any of your personal information.
When you submit personal information to Critical System Technologies Inc. through
this Site, you understand and agree that this information may be transferred
across national boundaries and may be stored and processed in any of the countries
in which Critical System Technologies Inc. and its affiliates and subsidiaries
maintain offices, including, without limitation, the United States. You also
acknowledge that in certain countries or with respect to certain activities,
the collection, transferring, storage, and processing of your information may
be undertaken by trusted vendors (e.g. credit card merchant services) of Crisystec
Sentry. Such vendors are bound by contract not to use your personal information
for their own purposes or provide it to any third parties. One instance where
this could occur is in conjunction with development and support for localized
and internationalized versions of our Site.
Critical System Technologies Inc. has established relationships with various
service providers whose services are available to you from this Site or from
Web sites that are linked to this Site. Typically, these providers offer services
that Critical System Technologies Inc. customers might find useful, such as
those that can be used in conjunction with Critical System Technologies Inc.
services and products. In order to use those services, you may be required to
provide personal information to the providers. Unless expressly provided to
the contrary, personal information that you provide while you are visiting a
provider’s Web site will be subject to the privacy policy posted on such
site, and personal information that you provide while on this Site in conjunction
with a provider’s service will be subject to this Privacy Policy. You
should be aware that our agreements with these service providers often provide
that they will share with Critical System Technologies Inc. personal information
collected from you. In such instances, Critical System Technologies Inc. may
use this information in a manner consistent with this Privacy Policy. In the
situation where sites have a Critical System Technologies Inc. “look and
feel,” and you reasonably believe you are on a Critical System Technologies
Inc. site, the site is collecting information in a solely intermediary capacity
and does not use personal information for secondary purposes.
How your personal information is used
Critical System Technologies Inc. collects your registration information in
order to record and support your use of the software you have registered. If
you register a product, for example, the information is used to register your
rights, if any, to technical support or other benefits that may be made available
to registered users. As another example, if you enter a contest, information
is collected to qualify the entry and contact you regarding the contest or prize
awards. Your personal information is also used to keep you informed about product
upgrades, special offers, and other products and services of Critical System
Technologies Inc. and selected third parties if you have so opted to receive
such communications.
Critical System Technologies Inc. may collect information about the use of the
Site, such as the types of services used and how many users we receive daily.
This information is collected in aggregate form, without identifying any user
individually. Critical System Technologies Inc. may use this aggregate, non-identifying
statistical data for statistical analysis, marketing, or similar promotional
purposes.
Your choices with respect to personal information
Critical System Technologies Inc. recognizes and appreciates the importance
of responsible use of information collected on this Site. Without your consent,
Critical System Technologies Inc. will not communicate any information to you
regarding products, services, and special offers available from Critical System
Technologies Inc. although we may find it necessary to communicate with you
regarding your use of Critical System Technologies Inc. products that you have
registered. Critical System Technologies Inc. will not provide your name to
other companies or organizations without your consent.
Critical System Technologies Inc. may provide your personal information if necessary,
in Critical System Technologies Inc. good faith judgment, to comply with laws
or regulations of a governmental or regulatory body or in response to a valid
subpoena, warrant, or order or to protect the rights of Critical System Technologies
Inc. or others.
Protection of your personal information
The personal information that you provide in connection with registering yourself
as Critical System Technologies Inc. Affiliate is classified as Registration
Information. Registration Information is protected in several ways. Access by
you to your Registration Information is available through a password and unique
e-mail address selected by you. This password is encrypted. We recommend that
you do not divulge your password to anyone. In addition, your Registration Information
resides on a secure server that only selected Critical System Technologies Inc.
personnel and contractors have access to via password. Critical System Technologies
Inc. encrypts your personal information and thereby strives to prevent unauthorized
parties from viewing such information when it is transmitted to Critical System
Technologies Inc.
Personal information that you provide that does not constitute Registration
Information also resides on a secure server and is only accessible to selected
Critical System Technologies Inc. personnel and contractors via password. Since
this information is not accessible by you, you will not be asked to select a
password in order to view or modify such information.
Please note that any information you post to a public bulletin board or chat
room is available to all persons accessing that location. Although we may provide
links to user groups and chat rooms that discuss Critical System Technologies
Inc. products as a convenience to our customers, we do not control the content
or privacy policies of those forums. Your e-mail address will not automatically
be posted on the forums unless you permit that. Your e-mail address would then
be available to all persons accessing the forums. In addition, you should be
aware that the Forums offers a service in which subscribers are e-mailed a copy
of all messages posted to the forums on a particular topic. Consequently, if
you post a message to the forums, your e-mail address will be sent to those
subscribers that have indicated an interest in the topic of your message.
Use of cookies
Critical System Technologies Inc. does not attempt to track your identity or
personal information using cookies or any other mechanism. However, the Crisystec
Sentry website uses cookies to determine which of our affiliates may have referred
you to Crisystec Sentry. This information tracks the number of downloads or
purchases made by visitors who reach Crisystec Sentry from our affiliates’
web sites. However, no personal information is ever provided to any affiliate
and the tracking information is only reported in aggregate terms.
In addition, Critical System Technologies Inc. uses cookies to better understand
how visitors use our web site so that we can improve usability and effectiveness.
Updating your personal information and privacy preferences
You have the right to access and correct your personal information and privacy
preferences at any time. You may access and correct your personal information
and privacy preferences (such as whether you wish to receive promotional communications
from Critical System Technologies Inc. or third parties) by writing or calling
Critical System Technologies Inc. at:
Critical Systems Technologies Inc.
1133 Broadway
Suite 706 New York
NY 10010, USA
Please include your name, address, and/or e-mail address when you contact us.
No specific form is required to notify Critical System Technologies Inc. of
changes to your address or privacy preferences.
In your correspondence, please indicate with as much detail as possible the
location on this Site where you provided your personal information.
Privacy-related inquiries and complaints
Critical System Technologies Inc. takes its users’ privacy concerns seriously.
If you believe that Critical System Technologies Inc. has not complied with
this Online Privacy Policy with respect to your personal information or you
have other related inquiries or concerns, you may write to the Critical System
Technologies Inc. Privacy Officer at the address indicated above.
In your letter, please describe in as much detail as possible the nature of
your inquiry or the ways in which you believe that the Critical System Technologies
Inc. Online Privacy Policy has not been complied with. We will investigate your
inquiry or complaint promptly.
Please note that if you provide Critical System Technologies Inc. with inconsistent
privacy preferences (for example, by indicating on one occasion that third parties
may contact you with marketing offers and indicating on another occasion that
they may not), Critical System Technologies Inc. cannot guarantee that your
most recent privacy preference will be honored.
Also, please note that Critical System Technologies Inc. is not responsible
for the content or privacy practices of non- Critical System Technologies Inc.
Web sites to which this Site or any other Critical System Technologies Inc.
Web site may link. You should review the privacy policy of such sites before
using the sites.
Changes in Privacy Policy
All “personal information” (“personal information” is
defined as any information that identifies or can be used to identify, contact,
or locate the person to whom such information pertains) that we collect and
maintain will be subject to the version of the Privacy Policy in effect at the
time of such collection. Critical System Technologies Inc. reserves the right
to change the Privacy Policy from time to time at its sole discretion, and will
provide notice of material changes on the home page of the Site. If as the result
of such changes, you want to alter the ways in which Critical System Technologies
Inc. is allowed to use your personal information, you can do so by following
the procedure described below in the section titled “Updating your personal
information and privacy preferences.” You will be deemed to have been
made aware of, and will be subject to, the changes to the Privacy Policy by
your continued use of the Site after such notice has been posted for thirty
(30) days with the following exception: If at the time you provide personal
information to Critical System Technologies Inc. you are given the opportunity
(as you currently are) to limit how such information will be used to communicate
with you, either by Critical System Technologies Inc. or by third parties, Critical
System Technologies Inc. will not change your preference in this regard without
your express consent. However, if Critical System Technologies Inc. sells assets
(or the assets of a division or subsidiary) to another entity, Critical System
Technologies Inc. (or a division or subsidiary) is acquired by, or merged with,
another entity, Critical System Technologies Inc. may provide to such entity
customer information that is related to that part of our business that was sold
to or merged with the other entity without your consent.
Copyright 2003-2006 Critical system Technologies